Training Customer Service Internship
Company/Organization: suki skincare
Description:
assist management and interact with customers and account representatives to provide and process information in response to inquiries, concerns and requests about products and services.
Qualifications:
responsibilities include:
• process all orders-retail, wholesale, whole foods (EDI), demo, carstock, marketing, phone, international – follow process on tracking sheet
• retail – download, confirm shipping by updating shopping cart
• process returns / issue credits
• e-mail – organize, reply & manage customer order, returns, inquiries & issues
• answer phones
• track order issues (shipping & csr) on s drive, email HWS once a week
• suki ambassador-respond to all inquiries, track on s drive, follow up (mark on calendar)
• website updates
• filing
• brand ambassador program –calls, training, monthly meeting topics & scheduling
Hours:
10-12 hours per week
End Date:
02/15/14,
Tags:
training customer service managementMore Internships in Massachusetts:
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suki skincare
suki® skincare is creating a new consumer paradigm – a shift toward a more conscious consumption of sustainable & healthful products. suki® is a multi-million dollar global brand that manufactures 100% pure, results-driven skincare products, with a core philosophy of know your beauty™ empowering people to define their innate beauty on their own terms, taking their health & well-being into their own hands.
suki skincare [ All of our Internships ]
99 Industrial Drive
Northampton, MA 01060
Phone: 413-584-7854 Fax: 413-584-1171
Email: humanresources@sukiskincare.com
Website: suki skincare
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